Privacy Policy

Last updated: 2/04/2026

1. Introduction

Wash Direct Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Shipping and billing addresses
• Payment information
• Order history
• Communications with us

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Provide customer support
• Send promotional communications (with your consent)
• Improve our website and services

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Shipping carriers to deliver your orders
• Payment processors to process transactions
• Service providers who assist our operations

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@washdirect.co.nz.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@washdirect.co.nz
• Phone: 027 236 2270
• Address: 2/20 Fifth Avenue, Mount Albert, Auckland 1025